Success Stories
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Merit Systems Protection Board selects Public Records Tracker for FOIA Web Portal The Merit Systems Protection Board (MSPB) has added a new capability to submit Freedom of Information Act (FOIA) requests online via its FOIA Web Portal based on Public Records Tracker. MORE |
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State Regulator Improves Response Times by 66 Percent by Using Cloud-Based CRM Solution The California Department of Financial Institutions (DFI) has implemented Public Records Tracker, a solution from Eskel Porter Consulting, which runs on a cloud-based instance of Microsoft Dynamics CRM, and includes a public web portal, automated reporting, and improved communication tools. Since deploying the cloud-based solution, the DFI has improved response times by 66 percent, been able to serve the public more efficiently, and has gained insight into department performance. All of this in a low cost, rapid solution deployment. MORE |
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State of California, Department of Alcohol and Drug Programs Eskel Porter Consulting provided the Department of Alcohol and Drug Programs (ADP) with expert information technology change management services to facilitate the statewide implementation of the California Outcomes Measurement System (CalOMS). MORE |
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Eskel Porter Consulting was selected to implement Microsoft CRM as a central database of resources to allow CRIHB to administer their various programs. MORE |
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Owens Healthcare Customer Relationship Management Software and Implementation Services Eskel Porter Consulting was engaged in January 2005 to implement Microsoft CRM version 1.2. MORE |
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(CPHCS) selected Microsoft Dynamics Customer Relationship Management (CRM) software to manage and track inmate appeals and requests for healthcare services. CPHCS desired an enterprise wide system that is web based to consolidate all information and communications associated with managing and tracking health care appeals across all 33 prison facilities within California. |
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Eskel Porter Consulting performed a range of project management and planning tasks to lead the statewide deployment of the Electronic Benefit Transfer (EBT) Project. The driving force behind the EBT Project is federal welfare reform, which mandates the replacement of paper food stamp coupons with EBT technology. MORE |
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State of California, California Department of Corporations Call Center Management System California's Department of Corporations licenses a broad range of businesses, including stock brokers and dealers, escrow companies, and mortgage bankers. It also regulates securities sales, franchises, and off-exchange commodities. MORE |
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City of Moreno Valley Citizen Response Management System In 2005 the City of Moreno Valley began looking for software to use as a Citizen Request Management system, to allow the city to implement, route, and track Service Requests (Cases) from citizens, and assign ownership to appropriate parties. MORE |
Locations
Eskel Porter Consulting
Tel: 888.705.1100
info@eskelporter.com
California
723 S Street
Sacramento, California 95811
Eskel Porter Consulting Inc. 723 S Street Sacramento, CA 95811 info@eskelporter.com Eskel Porter. Great People. Great Solutions.